Privacy Policy

1. Introduction

Portonics Limited ("we", "our", or "us") operates SpaceOS, a software-as-a-service platform for managing shared and coworking spaces. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using SpaceOS, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, company name, and role when you create an account.
• Billing Information: Payment details processed securely through our payment provider, Stripe. We do not store your full credit card number on our servers.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Space Data: Information you enter about your spaces, rooms, bookings, users, and operational data.

3. How We Use Your Information

• To provide, maintain, and improve our platform and services.
• To process transactions and send related billing information.
• To send you technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To monitor and analyze usage trends to improve user experience.
• To detect, prevent, and address technical issues and fraudulent activity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our platform may not function properly.

5. Third-Party Services

We use the following third-party services that may collect information:

• Stripe: For payment processing. Stripe's privacy policy can be found at stripe.com/privacy.
• Google: For authentication (Google OAuth/SSO). Google's privacy policy can be found at policies.google.com/privacy.
• Vercel: For hosting and infrastructure services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), secure database access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. When you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to restrict or object to processing of your data.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at spaceos@portonics.com.

9. Children's Privacy

SpaceOS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: